Job Code: 2448
Job Title: Community Outreach Coordinator
Salary Grade: 20
Department Budget No.: 11306
Position I.D. No.: 0044500
The Community Outreach Coordinator reports directly to the Deputy Clerk of Planning & Development. The primary responsibility of the position is to develop and execute a strategic plan to implement, as well as participate in, a robust community outreach program which expands the public knowledge and engagement in the various programs and initiatives of the Clerk’s office. This position will develop and maintain relationships with constituent, community, and business groups in addition to other interested parties for the purposes of coordinating, scheduling and organizing educational community outreach events. This position also requires a flexible schedule in order to accommodate evening and/or weekend outreach events. Overall, the Community Outreach Coordinator serves as the liaison between the Cook County community as a whole, and the Clerk’s office for office-related initiatives and programming.
Essential Job Duties
- Implement the overall strategic community outreach program which expands the public’s knowledge, understanding and engagement with the Clerk’s office and initiatives.
- Establish relationships and contact with advocacy, policy, community, faith-based and business groups to organize and coordinate outreach events which provide information and access to the Clerk’s office.
- Execute on the initiatives developed by the Clerk, Deputy Clerk and other Clerk staff related to specific policy initiatives which have been identified as possible community outreach needs pertaining to the Clerk’s office.
- Partner with Deputy Clerks and other Clerk staff to create marketing materials and community outreach content which aids the public in better understanding the many initiatives and services offered by the Cook County Clerk’s office.
- Serve as the liaison and primary contact for all community outreach requests pertaining to the Clerk’s office.
- Collect, analyze and utilize community outreach data to identify and target communities, constituents and residents which can benefit most from one or more of the various community outreach initiatives.
- Work with the respective Deputy Clerk for each division within the Clerk’s office to develop new programs and initiatives which will improve the community’s understanding and awareness of what the Clerk’s office does.
- Partner with the Communications staff to remain abreast of new developments and media reports related to the Clerk’s office.
- Facilitate, coordinate and collect data associated with each community outreach event for the purpose of providing reporting and information which will be used to improve and alter Clerk program initiatives.
- Must be willing and able to work a flexible schedule so as to accommodate evening and/or weekend community outreach related events.
- Bachelor’s Degree from an accredited college or university.
- Like or similar work experience in the public, private or governmental industries.
- Three (3)-years or more of full-time professional work experience in public relations, communications, marketing, and/or civic/community outreach.
- Computer literate with industry standard software, including but not limited to, the Microsoft Office Suite of programs.
Knowledge, Skills and Abilities
- Ability to formulate and draft outreach plans, strategies and policies.
- Proven ability to network with advocacy and policy groups.
- Ability to work effectively with a variety of community groups, including but not limited to, faith-based organizations, elected officials and private industry representatives.
- Familiarity with the City of Chicago, and all adjoining Cook County suburbs.
- Ability and commitment to maintaining sensitive components of the Clerk’s strategic policy initiatives regarding community outreach and market penetration.
- Analytical and conceptual thinking.
- Strong project management skills.
- Ability to work successfully under pressure as well as meet strict deadlines.
- Clear and coherent communication skills, including but not limited to writing and speaking.
- Problem-solving skills.
- Ability to make independent, competent and objective decisions.
- Knowledge of governmental processes, as well as the interplay between the Clerk’s office and various other governmental agencies.
Any offer of employment will be contingent on the applicant passing a drug screening test, background check and any required pre-employment testing.
The duties listed are not set forth for the purpose of limiting the assignment of work. They are not to be construed as a complete list of the many duties normally to be performed under a job title or those to be performed temporarily outside of an employee’s normal line of work.
Application Period: February 11, 2019 – February 25, 2019
Application for employment must be made in person at:
Cook County Clerk’s Office Of Human Resources
69 West Washington,
Chicago, Illinois 60602
Email resume To: Countyclerk.Hr@Cookcountyil.Gov (Job Code: COC21119) An Equal Opportunity Employer